Your Privacy Is Our Priority
This policy provides a complete description of how your personal information is collected, stored, and protected on the bkdo platform.
Introduction & Scope
This privacy policy applies to all users of the bkdo platform. By using our services, you are considered to have accepted the terms of this policy.
1 General Overview
bkdo is an online gaming and entertainment platform that offers Bangladeshi users a range of gaming experiences including slot games, live casino, and cricket betting. We take the privacy of our users very seriously and are committed to protecting their personal information.
This privacy policy explains what information bkdo collects, the purposes for which it is used, who it may be shared with, and what measures we take to protect your information. This policy applies to our website https://bkdo.lat and all related services.
Please read this policy carefully before using our services. If you have any questions, contact us at [email protected].
Data Collection
2 What Information We Collect
When creating an account and using services on bkdo, we may collect the following types of information:
a) Identity Information:
- Full name and date of birth
- National ID card or passport number (for identity verification)
- Email address and mobile number
- Residential address
b) Financial Information:
- bKash, Nagad, or Rocket account number (for transactions)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
c) Usage Information:
- Login date and time on the platform
- Gaming activity and betting history
- Device information, IP address, and browser details
- Cookie and session data
d) Communication Information:
- Messages sent via live chat and email support
- Details of complaints or requests
3 How We Collect Information
We collect information in the following ways:
- Direct collection: Information you provide through account registration, deposit/withdrawal forms, and contacting support.
- Automatic collection: When you use our platform, technical information is automatically collected through cookies and similar technologies.
- From third parties: Information received through payment processors or identity verification agencies, where legally required or with your consent.
Use of Information
4 How We Use Your Information
bkdo uses collected information only for the following legitimate purposes:
- Account management: To create, verify, and maintain your account.
- Service delivery: To provide gaming services, bonuses, promotions, and customer support.
- Financial transactions: To process deposits and withdrawals and ensure financial security.
- Identity verification: To complete the KYC process required for anti-money laundering and fraud prevention.
- Responsible gaming: To monitor your gaming behaviour and detect and prevent problematic activity.
- Legal compliance: To comply with applicable laws and regulations.
- Platform improvement: To analyse the user experience and improve the quality of our services.
- Communication: To send important updates, promotional offers, and support messages.
Data Sharing
5 Who Your Information May Be Shared With
bkdo does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
- Payment service providers: With bKash, Nagad, Rocket, and banking partners — only the information necessary for processing transactions.
- Technology and infrastructure providers: Service providers assisting with cloud hosting, cybersecurity, and platform operations — who operate under strict confidentiality agreements.
- Law enforcement agencies: To relevant authorities pursuant to a court order or legal obligation.
- Fraud prevention agencies: To detect and prevent fraudulent activity.
Outside the cases listed above, we will obtain your explicit consent before sharing your information with any other third party.
Cookies & Data Storage
6 Cookie Policy
The bkdo website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve the quality of our services.
We use the following types of cookies:
- Essential cookies: Required for the core functionality of the platform — without them the service will not work properly.
- Functional cookies: To remember your preferences and settings, such as language selection.
- Analytics cookies: To understand how our services are being used — completely anonymous data.
You can disable cookies through your browser settings, but doing so may restrict some services.
7 Data Retention Period
bkdo retains your personal information only for as long as it is needed or for the period required by law:
- Account information: While the account is active and for the legally required period after it is closed.
- Financial records: For the period required under financial regulatory rules.
- Communication records: For the period necessary for dispute resolution and legal purposes.
- Technical logs: For a limited period for security and performance analysis.
Once the specified period has passed, information is securely deleted or anonymised.
Data Security
8 Security Measures
bkdo applies industry-standard security technologies and practices to protect your information:
- SSL/TLS encryption: All data transmitted between the website and server is encrypted.
- Data encryption: Stored sensitive information is protected with advanced encryption technology.
- Access control: Strict role-based access policies — only authorised personnel can view the information they need.
- Regular security audits: Routine security testing to identify system vulnerabilities.
- Two-factor authentication: An additional security option for account access.
- Firewall and intrusion detection: Around-the-clock monitoring to prevent unauthorised access.
Even so, transmitting information over the internet is not entirely risk-free. We take every precaution, but we cannot guarantee absolute security. If you notice any suspicious activity, contact us immediately.
User Rights
9 Your Rights Regarding Your Information
As a bkdo user, you have the following rights regarding your own personal information:
- Right of access: The right to know what information we hold about you and to request a copy of it.
- Right to rectification: The right to request correction of inaccurate or incomplete information in your account.
- Right to erasure: The right to request deletion of your personal information in certain circumstances — though this may not be possible where legal obligations apply.
- Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
- Right to data portability: The right to receive your information in a structured, machine-readable format.
- Right to object: The right to request that you no longer receive marketing communications.
- Right to withdraw consent: Where information is being processed on the basis of consent, the right to withdraw that consent at any time.
To exercise any of the rights above, email us at [email protected]. We will process your request as quickly as possible.
10 Privacy of Minors
bkdo strictly does not provide services to persons under the age of 21. We do not knowingly collect personal information from minors. If we become aware that information from a minor has been collected, we will delete it immediately and close the associated account.
If you believe a minor is using our platform, please let us know at [email protected].
Policy Changes & Contact
11 Changes to the Privacy Policy
bkdo reserves the right to update this privacy policy at any time. When changes are made:
- We will publish the new version on the website.
- For significant changes, a notification may be sent to your registered email.
- Continued use of the platform after changes are made will be considered acceptance of the new policy.
Visit this page regularly to read the latest policy. We always aim to be transparent with our users.
12 International Data Transfers
Our servers may be located in various countries. When your information is transferred outside Bangladesh, we ensure that adequate data protection measures are in place in that country or organisation. International data transfers are carried out only to the extent necessary to provide the service.
13 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Email: [email protected]
- Live chat: Via bkdo platform's live chat support (available 24/7 in Bengali and English)
Our privacy team will endeavour to respond to your message. Ensuring the protection of your information is our goal.
For more information or support
Read our detailed terms and conditions or find out more about responsible gaming.